Refund policy

Return & Exchange Policy

At The Angry Goose Collective, every product is handcrafted with care. Many of our items are custom-made or personalized specifically for each customer. Because of the nature of our products, all sales are final.

Returns

We do not accept returns on any products, including custom, personalized, or made-to-order items.

Please ensure all customization details, measurements, colours, and spelling are correct before placing your order.

Exchanges

We do not offer exchanges on any products.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number along with photos of the item and packaging so we can review the issue and work with you to make it right.

Shipping

At this time, we only sell and ship within Canada.

Questions or Concerns?

Customer satisfaction is important to us. If you are not satisfied with your order for any reason, please contact us at angrygoosecollective@gmail.com. While we cannot accept returns or exchanges, we will do our best to address your concerns and find a fair solution whenever possible.

Thank you for supporting Canadian handcrafted leather goods.